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Community manager or community moderator

Community manager or community moderator

Commonly referred to as CM in the digital world, it acts as an intermediary between its employer company and the cybernauts to whom he communicates.
He conveys the trademark’s values, products, services and its digital communication. He/ she is the brand ambassador.
The required competences of a community manager vary from one task to the other; he should have a thorough knowledge on social networks (Facebook, Twitter, Instagram etc.).
His task consists in ensuring the company’s online reputation by bringing the brand closer to its users, interacting with members of its online community by answering questions, moderating
online discussions, thus consolidating the company’s popularity and building customer loyalty.
If you have passion for this profession and always available, then go for it! By practicing, you will make a good community manager.
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About The Author

AN

Ambena ndono Emilie clarisse, CEO SID ( South ID or Identités Sid), an agency specialised in public Relations and Magazine director of "Made in Cameroon". Holder of a Masters in Entrepreneurship ; her passion for reading, travelling, music andabove all her love for Cameroon are beyong doubt.

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